Summary

The paper deals with issues related to effective management of conflicts. In the research process, we set goal to find out what is conflict, what are the views of the conflict in the modern world, how goes process of conflict and what is important to take care of this process, paper also discusses the necessary steps for effective management of conflicts and develops recommendation.

According to our research there is not one definition of conflict, which includes and can explain all aspects of what really means conflict, if we summer many scientific definitions, conflict is a process, in which struggles interest of its parts and it can be related to: faith, values, needs and resources. Also, as in conflict process are taking part people, who have different attitudes and stereotypes, conflict can be based on wrong interpretation. The cause of conflict can be based on structural, personal and resource grounds. Also, cause of conflict can be non effective communication. Despite what we mentioned above, conflict is not bad, if it is managed well, it can stimulate the rise of productivity and creativity of stuff, but if management doesn’t pay adequate attention to this process, it can be the cause of many negative facts.